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When a telecom giant fails the consumer: My Airtel experience

  Initially, I was not considering writing this blog about why I found Airtel —one of India’s premier communication service providers—to have an outrageously poor sales and customer-service experience, at least in Ahmedabad , Gujarat ’s business capital. However, the last SMS I received from Airtel regarding my request for a Wi-Fi connection in my flat in the Vejalpur area left me stunned.
Recent posts

India’s universities lag global standards, pushing students overseas: NITI Aayog study

A new  Government of India  study,  Internationalisation of Higher Education in India: Prospects, Potential, and Policy Recommendations , prepared by  NITI Aayog , regrets that India’s lag in this sector is the direct result of “several systemic challenges such as inadequate infrastructure to provide quality education and deliver world-class research, weak industry–academia collaboration, and outdated curricula.”

RTI framework ‘nuked’? SHANTI Bill triggers alarm, grants centre sweeping secrecy powers

Has the Government of India finally moved to completely change important provisions of the Right to Information (RTI) Act, that too without bringing about any amendment in the top transparency law? It would seem so, if one is to believe well known civil society leaders' keen observations on the nuclear energy Bill passed in the Lok Sabha.  Senior RTI activist Amrita Johri has sharply criticised the recently passed Sustainable Harnessing and Advancement of Nuclear Energy for Transforming India (SHANTI) Bill, 2025, saying that it has effectively “nuked” the Right to Information (RTI) Act through the back door. 

Ayodhya to Article 370: Apex Court a partner in majoritarian project? Global study thinks so

  By Rajiv Shah   In what might be interpreted as a move to globalise the contentious issue of India's judicial independence, a new academic study published in a  research journal  associated with the  Heidelberg University, Germany , "Indian Politics & Policy", delivers a devastating verdict on the  Supreme Court of India ’s performance during  Narendra Modi ’s tenure from 2014 to 2025. 

Remembering a remarkable rebel: Personal recollections of Comrade Himmat Shah

I first came in contact with Himmat Shah in the second half of the 1970s during one of my routine visits to  Ahmedabad , my maternal hometown. I do not recall the exact year, but at that time I was working in  Delhi  with the  CPI -owned People’s Publishing House (PPH) as its assistant editor, editing books and writing occasional articles for small periodicals. Himmatbhai — as I would call him — worked at the People’s Book House (PBH), the CPI’s bookshop on  Relief Road  in Ahmedabad.

Beyond the rhetoric: Gujarat’s 2047 promise and its hidden faultlines

A few days ago, I met a veteran Gujarat-based economist, the author of several books offering a critical evaluation of the state’s economy, poverty, and  gender discrimination . Also present was a retired Gujarat-cadre bureaucrat with an economics background, known for his popularity in the cities and districts where he served during his heyday.

Inside an UnMute conversation: Reflections on media, civil society and my journey

I usually avoid being interviewed. I have always believed that journalists, especially in India, are generalists who may suddenly be assigned a “beat” they know little—sometimes nothing—about. Still, when my friend  Gagan Sethi , a well-known human rights activist, phoned a few weeks ago asking if I would join a podcast on  civil society  and the media, I agreed.

Overworked and threatened: Teachers caught in Gujarat’s electoral roll revision drive

I have in my hand a representation addressed to the Chief Electoral Officer (CEO), Gujarat, urging the Election Commission of India (ECI) to stop “atrocities on teachers and education in the name of election work.” The representation, submitted by Dr. Kanubhai Khadadiya of the All India Save Education Committee (AISEC), Gujarat chapter -- its contents matched  what a couple of teachers serving as Block Level Officers (BLOs) told me a couple of days esrlier during a recent visit to a close acquaintance.

Whither GIFT City push? Housing supply soars in Mumbai, Hyderabad, Pune, not Ahmedabad

A  new report  by a firm describing itself as a "digital real estate transaction and advisory platform,"  Proptiger , states that the Mumbai Metropolitan Region (MMR) has been the largest contributor to housing units among India's top eight cities currently experiencing a real estate boom. Accounting for 26.9% of all new launches, it is followed by  Pune  with 18.7% and  Hyderabad  with 13.6%. These three cities collectively represented 59.2% of the new inventory introduced during the third quarter (July to September 2025), which is the focus of the report’s analysis. 

‘Revdi’ economics for a waste-free India? CII flags policy and implementation failures

India’s ambition to transition to a resource-efficient and waste-free economy is hindered by fragmented regulation, weak enforcement, and uneven infrastructure, according to a new  213-page report  by the Confederation of Indian Industry (CII).